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TOSHIBA
AMERICA
BUSINESS
SOLUTIONS
INC.
SELECTS
FMAUDIT
ONSITE
AS
AUTOMATED
METER
COLLECTION
SOLUTION
FOR GLOBAL SERVICES PORTAL AND ENCOMPASS
APPLICATIONS
IRVINE, California - July 5, 2006
- Toshiba America Business Solutions Inc. (TABS), one of the worlds
leading manufacturers and suppliers of electronic office equipment,
today officially announces the selection of FMAudit Onsite™ to automate
meter reads for TABS’ new Global Services Portal and Encompass™ Online
web-based applications.
Building upon TABS’ successful implementation
of FMAudit’s award-winning Viewer USB™, Rapid Print Assessment™ tool,
Onsite™ quickly, easily, and automatically captures print asset data
from both TABS’ managed and non-managed devices. It automates the frequency
of when to collect the information, as well as, where, when, and in
what format, to submit the data. Onsite™ seamlessly transfers the collected
data into TABS’ Print Management solutions.
“FMAudit is an Encompass Total Print
Management (TPM) partner. Integrating FMAudit technology with Encompass
and the Global Services Portal improves the customer experience from
discovery through deployment and on-going management,” states Bill Melo,
vice president of National Accounts, Marketing and Operations for TABS.
“FMAudit Onsite™ enables us to fully automate the collection and submission
of meters, thus creating substantial gains in productivity, reliability,
cost effectiveness, and overall customer satisfaction with respect to
our usage-billing operations.”
“Through automating meter collection
and submission, Onsite™ removes the human element from the process,
resulting in a reduction – even elimination – of costly transcribing
errors, which is the root of expensive reconciliation practices,” affirmed
Kevin Tetu, Vice President of Technology with FMAudit. “Additionally,
because Onsite™ can collect and submit the meters at a specified date,
the billing cycle is more timely and accurate. Also, Day-Sales-Outstanding
(DSO) is reduced, resulting in a better return on the dollar. We look
forward to continuing to help TABS’ dealer community stream line their
usage billing processes."
About the Encompass Document Analysis
Program
Toshiba’s Encompass Document Analysis Program is a six sigma-based process
for analyzing a company’s document output fleet, resulting in a detailed,
customized plan for improvement. Toshiba consultants use the Web-based
Encompass program to uncover the “hidden” cost drivers of a company’s
document management process and output devices. Consisting of a database
of more than 6,000 copiers, printers and fax devices, and 7,500 supplies
for both Toshiba and competitive products dating back to 1990, as well
as their associated usage and supply costs, Encompass provides seamless
access to data with “point-and-click” ease.
About FMAudit
FMAudit is a business solution provider for MFP dealers, VARs, System
Integrators and Consultants, and Office Supply Resellers, specializing
in Print and Supply Management software solutions. FMAudit is dedicated
to developing solutions that remove Meter Mystique™ - the cumbersome
human element of collecting highly valuable print asset information.
The data is used for both Print Assessment and Metering; for accurate
and timely billing.
For more information on FMAudit, call
(573)-632-2461, or visit the FMAudit Website at
www.fmaudit.com.
About Toshiba America Business Solutions
Toshiba America Business Solutions Inc. (TABS) manages product planning,
marketing, sales, service support and distribution of copiers, facsimiles,
multifunction printing products, network controllers, and toner products
throughout the United States, Mexico, Latin America, and the Caribbean.
Headquartered in Irvine, Calif., TABS has four divisions: the Electronic
Imaging Division; the Toner Products Division; the Document Solutions
Engineering Division; and TOPAC U.S.A., Inc., dba Toshiba Business Solutions
(TBS), a wholly-owned subsidiary corporation of TABS, that operates
a network of wholly owned office equipment dealers throughout the United
States.
For more information on Toshiba copier,
facsimile, multifunction printing products, network controllers or toner
products, or for a dealer in your area, call 1 800 GO TOSHIBA or visit
the TABS Web site at www.copiers.toshiba.com.
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