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Service Centre - Remote Access
In today's response critical service environment, communicating
information to and from your Field Engineers is essential for effective
and decisive management. Tesseract's Remote Engineer Access provides the
tools to achieve full information flow directly between the Engineer and
Service Centre whilst retaining central control. The Engineer can login
using a wide range of devices available including Laptops, Windows CE
Supported Terminals, Cognito Device, Nokia 9110/9210's or the Pocket PC
Organizer. Once logged in he is allowed to view Allocated or Dispatched
Calls, which can be completed or advanced in status using Service
Reports and Parts Requests. Other features include searching for other
Engineers by Site Location, Querying Stock and Part Prices, Editing
Equipment Site Details and viewing Product History.
To request additional information, Pricing or an Online Demo:
Please Contact Greg Allen at 573-632-2461 or submit
an
online request.
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